Course

Making Work Visible Core Concepts

Understand your workflow and find the inefficiencies hiding in it. Dominica DeGrandis shows how making work visible, value stream management, and flow metrics drive real organizational improvement — through accessible lessons and hands-on exercises.

DDDominica DeGrandisAuthor, Making Work Visible
12 lessons1h 59m7 modulesHands-on exercisesCertificate

What you'll learn

  • Develop a better understanding of your workflow
  • Spot and name the five thieves of time
  • Master visibility techniques for organizational assessment
  • Apply value stream and flow metrics to drive change
  • Run practical exercises like the Value Stream Canvas
  • Learn on demand, at your own pace

Course content

7 modules · 12 lessons · 1h 59m
1Getting started1 lessons
2Making Work Visible4 lessons
1.0Introduction to Making Work Visible Core ConceptsFree preview
3:34
1.1Making Work Visible
11:56
1.1Exercise: Value Stream CanvasExercise
15:25
1.2Five Thieves of Time
1:59
3Too Much WIP1 lessons
2Time Thief Too Much WIP
23:08
4Invisible Dependencies3 lessons
3.1Time Thief Invisible Dependencies
9:05
3.1Exercise: Dependency MatrixExercise
4:25
3.2Cooper's Coop
15:40
5Unplanned Work1 lessons
4Time Thief Unplanned Work
10:10
6Conflicting Priorities1 lessons
5Time Thief Conflicting Priorities
12:37
7Neglected Work1 lessons
6Time Thief Neglected Work
10:45
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Your instructors

DD
Dominica DeGrandis
Author, Making Work Visible

A foremost expert in Kanban and flow within IT, Dominica is the author of Making Work Visible: Exposing Time Theft to Optimize Work & Flow.